Guiding
See how our other services could benefit your business
Enabling
Operational Management
Moving from Delegation of Safety Work to Facilitation of Safety through Operations.
→ Know-Say-Do Workshops
→ Safety Leadership Development
→ Contractor Management
Reengineering the role of the frontline supervisor towards active monitoring of weak signals of emerging risk in operations
We provide human-centered coaching to grow the safety leadership capabilities of frontline leaders, and provide guidance on establishing collaborative delivery partnerships for outsourced work. These Operational Management services enable your organization to appreciate and enhance the capabilities, capacities and skills of your supervisors and operational managers to lead workers in confidently and competently managing emerging operational risk.
Case Studies
IGO
An established and innovative mining services company wanted to understand how their frontline operational leaders (supervisors and operational managers) influences safety of work outcomes and to establish a leadership framework that helps frontline leaders manage safety and productivity conflicts. Through a Forge Works partnership, a ‘know-say-do’ framework was created to enable the development of training programs that promote those factors that deliver both safety and productivity outcomes, balance those factors that deliver safety at the expense of productivity and undermine factors that deliver productivity at the expense of safety.
Tronox
A multinational vertically-integrated mining, processing and chemical manufacturing business wanted to understand how their frontline operational leaders (supervisors and operational managers) influences safety of work outcomes and to establish a leadership framework that helps frontline leaders manage safety and productivity conflicts. Through a Forge Works partnership, a ‘know-say-do’ framework was created to enable the development of training programs that promote those factors that deliver both safety and productivity outcomes, balance those factors that deliver safety at the expense of productivity and undermine factors that deliver productivity at the expense of safety.
